Privacy Policy

J&R Lawn Care, LLC

Effective Date: January 2, 2026
Business: J&R Lawn Care, LLC (“J&R,” “we,” “us”)
Location: Colorado Springs, Colorado

1) Overview

This Privacy Policy explains how J&R Lawn Care, LLC collects, uses, discloses, and protects personal information when you visit our website, request a quote, schedule services, pay invoices, or otherwise interact with us.

2) Information We Collect

We may collect the following types of information:

A. Information you provide

  • Contact info: name, email, phone number

  • Service info: service address, property notes (e.g., gate access), requested services, preferences

  • Photos / attachments: if you submit photos for quotes or service questions

  • Communications: messages via form, email, SMS, phone, Instagram DMs, or in person

B. Payments & transactions

  • Billing and invoice details (e.g., invoice amount, payment status, timestamps)

  • Payment processing: If you pay online, payments are processed by third-party processors.

C. Website usage & device data (Tracking)

When you use our website, we (and our service providers) may automatically collect:

  • IP address, device type, browser type, pages viewed, approximate location, referral URLs

  • Cookie identifiers and similar technologies (see Section 6)

3) How We Use Information

We use personal information to:

  • Provide quotes, schedule services, and deliver lawn care services

  • Communicate with you about appointments, service updates, and customer support

  • Send invoices, process payments, and maintain business records

  • Improve our website, operations, and service quality

  • Send marketing emails if you opt in (see Section 5)

4) How We Share Information

We may share information with:

  • Service providers that support our business (e.g., website hosting, analytics, invoicing/payment processing, customer communications tools)

  • Legal/compliance recipients if required to comply with law, protect rights, prevent fraud, or enforce agreements

  • Business transfers if we undergo a merger, acquisition, or sale of assets

We do not sell your personal information

J&R Lawn Care, LLC does not sell personal information for money. (If this ever changes, we will update this policy and provide required opt-outs.) Colorado’s privacy law defines and regulates “sale” and “targeted advertising” opt-outs.

5) Marketing Choices (Email Opt-In / Opt-Out)

Marketing emails (opt-in)

If you opt in to receive marketing emails, you can opt out at any time by:

  • Clicking unsubscribe in any marketing email, or

  • Contacting us at hello@jrlawn.care

Service messages (SMS/phone/email)

We may contact you by SMS, phone, or email for non-marketing purposes like appointment confirmations, service updates, invoices, receipts, and support. These operational messages are not promotional marketing.

6) Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Keep the site working (security, basic functionality)

  • Understand website performance and usage (analytics)

  • Measure responses to advertising campaigns (if enabled)

Your choices: You can control cookies through your browser settings.

7) Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide services and support

  • Maintain tax/accounting and business records

  • Resolve disputes and enforce agreements

8) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.

9) Children’s Privacy

Our services are not directed to children, and we do not knowingly collect personal information from children under 13.

10) Colorado Privacy Rights (Colorado Residents)

Colorado law provides consumers certain privacy rights, including the right to:

  • Access and confirm processing

  • Correct inaccuracies

  • Delete personal data

  • Obtain a portable copy of certain personal data

  • Opt out of processing for targeted advertising, sale of personal data, and certain profiling (when applicable)

How to exercise your rights

Email hello@jrlawn.care with subject line “Colorado Privacy Request” and include:

  • Your name

  • The email/phone you used with us

  • The request you’re making (access/correction/deletion/portability/opt-out)

We may need to verify your identity before completing your request.

11) Changes to This Policy

We may update this policy from time to time. The “Effective Date” above indicates the latest revision. Material changes will be posted on this page.

12) Contact Us

J&R Lawn Care, LLC
Colorado Springs, CO 80907

hello@jrlawn.care